Jaclyn Pham

Resume

BSc of Software Engineering
B.A. of Art, Science and Innovation
Allegheny College
3.94/4.0

RECOGNITIONS

2021

Trustee Scholar
Allegheny College

2024

2024

Software Engineering Major Prize
Allegheny College

Harold M. State Research Fellowship
01 STEM recipient annually

2021-2024

2024

Distinguised Alden Scholar
Dean’s List

Berges Scholar
International student award for academics excellence

RELEVANT EXPERIENCE

    • Redesigned the user interface of an electronics service platform by conducting user research and usability testing to identify pain points, and improved accessibility and responsive design using wireframes and prototypes in Figma and FigJam

    • Collaborated in migrating a static site to a dynamic React application for a family archival platform, conducting iterative reviews with clients to align the platform features with their needs and goals

    • Developed an integrative platform combining multiple community management tools (Google Photos, Calendar, Blog), leveraging Google API and facial recognition for improved user experience and automation, reducing manual organization time by 40%

    • Designed and developed 4+ custom WordPress themes for clients in the tourism industry with a 90% satisfaction rate, focusing on usability. Delivered custom HTML, CSS, and PHP solutions that elevated clients’ branding and provided them with full autonomy in managing their sites.

    • Created UI/UX documentation and instructional guides, enabling clients to maintain and update their sites independently

    • Implemented an automated system for tracking Resident Advisor (RA) performance and residence wellbeing, streamlining data collection and improving the efficiency of RA performance reviews by 50%

    • Conducted data analysis on residence life operations, identifying trends in student engagement across different year groups, and providing actionable insights to inform user-centered programming and performance strategies

    • Created and presented detailed evaluation reports to RAs and coordinators, aligning residence feedback and rating with actionable insights to optimize programming and budget allocation

    • Collaborated with public safety teams to develop a system for tracking student lockout fines, improving process efficiency and providing data-driven insights to support decision-making for campus safety.

    • Directed a team of 7 designers to establish a cohesive brand identity for the hackathon across three major cities (Hanoi, Saigon, and Da Nang), ensuring consistency in visuals and messaging

    • Partners with the Marketing Team to design user-focused social media content for platforms like Facebook and the official website, contributing to the recruitment of 700+ hackathon participants through Google Forms

    • Collaborated with the Technology Team to create intuitive web interfaces, enhancing user experience and improving online visibility for event promotion and participant engagement.

    • Designed branded assets, including event banners, digital collateral, and social media templates, increasing engagement on Facebook by showcasing modern, vibrant visuals aligned with the hackathon’s mission

    • Conducted data analysis on sales and marketing performance for the ASHIMA Restaurant Chain, proposing a data-driven Q4 marketing campaign that leveraged social media trends over traditional discount strategies.

    • Created customer personas for loyal and potential customers, recommending strategic implementations across owned media (Instagram, Spotify, Facebook) and paid media through partnerships with KOLs/KOCs.

    • Designed user-friendly digital assets such as menus and wine catalogs using Adobe Creative Suite, applying UI/UX principles to enhance customer engagement and operational efficiency.

    • Applied usability and accessibility best practices to optimize digital touchpoints across marketing materials, ensuring seamless experiences for customers and stakeholders.

RESEARCH

  • View research

    • Developed an interactive interface translating keystroke movements into generative digital brushstrokes in real time

    • Designed a custom program receiving OSC messages from a modified typewriter, mapping typed characters into dynamic brushstroke paths on a digital canvas, focusing on enhancing user interaction through tactile, multisensory feedback

  • View research

    • Developed a prediction model to assess test suite quality, comparing performance of standard training models

    • Conducted an empirical study on Python projects, analyzing the correlation between anti-patterns and mutation scores

    • Utilized Python (Pandas, NumPy) for data analysis, identifying patterns to improve software maintainability 

  • View research

    Chasten is a robust Python tool developed for AST pattern detection using XPath expressions, facilitating the efficient enforcement of custom linting rules. This collaborative effort, spanning 16 weeks with a team of 19 classmates in the CMPSCI 203: Software Engineering class, aimed to explore effective teamwork strategies in the realm of software engineering.

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    Offered during the 2023-2024 academic year, I developed material and teached participants how to use Adobe Photoshop, Adobe Illustrator, and Photography, and categorize them to different levels. To avoid repetitiveness, each workshop is advertised with a different product that related to a different skills within the tool, but still ensuring participants can achieve something tangible.

  • Mob Journal Magazine
    Volume 20, issue 19
    Feature Photoshoot: "Where can women turn?"

    The Campus Allegheny College
    Interview: "An exploration of art through sound"

    The Campus Allegheny College
    Interview: "ALIC workshops begins"